The Norstar Enhanced Call Center System for the CallPilot 150 is compatible with the Norstar Compact and Modular Integrated Communications Systems.
Features:
- Call Center supports 100 configured agents, 10 active agents, 20 routing steps/skillset, 50 built-in announcements, 30 lines, 16 Supervisors, 30 simultaneous incoming calls in the system, and all agents can be supervisors
- Expand upto 50 active agents see Call Pilot 150 Active Agents Key Code Upgrade
- Call Queuing, Routing, Reporting, and Supervisory Functions
- Skill-based routing ensures the caller gets the appropriate support person for call center functionality in a small business environment
| TelephoneStuff.com | |
|---|---|
| Product Category | Automated Voice Answering Systems |
| Product Number | NTKC0128 |
| Product Name | Nortel Call Pilot 150 Enhanced Call Center Key Code |
