In the uncommon event that a Dytran sensor is underperforming within published specifications, the Dytran team will make every effort to evaluate the root cause and determine a resolution. Whether it’s a sensor, cable or other component creating an unforeseen challenge, Dytran has the necessary in-house tools for a detailed Failure Analysis and prompt resolution.
For Dytran sensors that are no longer within the warranty period, our Service Department will attempt to repair Dytran manufactured sensors within a two year period from the date of manufacture. Our team will first evaluate the unit and then recommend an appropriate course of action. No work will be completed until the customer has been notified of any monetary charges related to the repair.